Companies can reduce inventory of finished goods and components and optimize receivables while ensuring the optimal allocation of resources to the most profitable customers.

Download The REL Consultancy's Defining Customer Service Levels paper and you will learn:

  • How to define the customer service level
  • An innovative use of customer service levels across the supply chain
  • How to align service levels to working capital objectives
  • Key aspects of a client segmentation methodology
  • Steps in setting target customer service levers for each segment

About REL

REL, a division of The Hackett Group, Inc. is a world-leading consulting firm dedicated to delivering sustainable cash flow improvement from working capital and across business operations. REL's tailored solutions balance client trade-offs between working capital, operating costs, service performance and risk. REL's expertise has helped clients free up billions of dollars in cash, creating the financial freedom to fund acquisitions, product development, debt reduction and share buy-back programs. In-depth process expertise, analytical rigor and collaborative client relationships enable REL to deliver an exceptional return on investment in a short timeframe. REL has delivered work in over 60 countries for Fortune 500 and global Fortune 500 companies.


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